Legal
Privacy Policy
Last updated: May 2026
1. Introduction
Solani Activities ("we," "us," or "our") operates solaniactivities.com. This Privacy Policy describes how we collect, use, and protect information you provide when using our website, booking tours, or communicating with us — including via SMS text messaging.
By using our website or services, you agree to the practices described in this policy. If you have questions, contact us at info@solanigroup.com or (808) 464-6082.
2. Information We Collect
We collect information you provide directly to us, including:
- Contact information: name, email address, phone number
- Booking information: tour selections, dates, party size, special requests
- Payment information: processed securely through Square; we do not store card details
- Communications: messages, inquiries, and feedback you send us
- SMS opt-in data: your consent to receive text messages, including the date and method of consent
We also automatically collect certain technical data such as IP address, browser type, and pages visited via cookies and analytics tools.
3. How We Use Your Information
We use your information to:
- Process and confirm tour bookings
- Send booking confirmations and receipts by email
- Send SMS messages you have opted into (see Section 4 below)
- Respond to inquiries and provide customer support
- Improve our website and service offerings
- Comply with legal obligations
4. SMS / Text Messaging
SMS Consent & Opt-In
If you consent to receive conversational, informational, and promotional SMS from Solani Activities, you agree to receive SMS messages from us, including:
- Booking and appointment reminders
- Account notifications and transactional updates
- Customer service responses
- Promotional offers and special announcements
- Messaging frequency: Up to 4 messages per month, or as needed based on your booking activity. Frequency varies based on account activity.
- Message and data rates may apply depending on your carrier and plan.
- To opt out: Reply STOP to any SMS message at any time. You will receive a one-time confirmation and will not receive further messages.
- To get help: Reply HELP to any message, or contact us at info@solanigroup.com or (808) 464-6082.
SMS Data — Third-Party Sharing Restrictions
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
All categories of data described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in information and consent will not be shared with any third parties under any circumstances.
5. How We Share Your Information
We do not sell your personal information. We may share information only in the following limited circumstances:
- Service providers: Third-party vendors who help us operate our business (e.g., payment processing via Square, email delivery via Resend) — bound by confidentiality obligations
- Tour operators: When booking a third-party guided tour, relevant booking details are shared with the operating company
- Legal compliance: When required by law, regulation, or legal process
SMS opt-in data and consent are expressly excluded from any third-party sharing.
6. Cookies & Analytics
We use cookies and similar tracking technologies to analyze how visitors use our website and to improve our services. You can control cookie settings through your browser. Disabling cookies may affect some features of the site.
7. Data Security
We implement industry-standard security measures to protect your information. Payments are processed through Square's encrypted, PCI-compliant infrastructure — we never store card numbers on our servers. Despite best efforts, no method of transmission over the internet is 100% secure.
8. Data Retention
We retain personal information for as long as necessary to provide services and comply with legal obligations. Booking records are typically retained for 7 years for tax and legal compliance. You may request deletion of your data at any time (subject to legal retention requirements) by emailing info@solanigroup.com.
9. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your data (where legally permissible)
- Opt out of SMS communications at any time by replying STOP
- Opt out of marketing emails by clicking "unsubscribe" in any email
To exercise any of these rights, contact us at info@solanigroup.com.
10. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance of the revised policy.